Terms & Conditions

Last updated: March 2026

Website use

This website is operated by Vitrum Solutions Ltd (trading as “Vitrum Solutions”), a company registered in England and Wales, company number 14790315. Registered office: 2nd Floor, Premier House, 309 Ballards Lane, London N12 8LY. By accessing vitrums.co.uk you agree to these terms.

Enquiries and quotations

Information submitted through our forms constitutes an enquiry only. Quotations are valid for 30 days from issue. A contract is formed only when a written order confirmation is issued and the agreed deposit received.

Products and specifications

Products are manufactured to bespoke specifications agreed during the survey and design stage. Images on this website are representative. Colours may appear differently on screen.

Guarantees

All installations carry a 10-year CPA insurance-backed guarantee. Aluminium frame installations carry an additional 25-year manufacturer warranty. FENSA certification is provided on every applicable installation.

Governing law

These terms are governed by the laws of England and Wales.

Contact

For questions, contact us at info@vitrums.co.uk or call 0800 861 1450.