Our Process
From free survey to final installation, Vitrum Solutions Ltd makes upgrading your aluminium and uPVC windows and doors simple—clear advice, precise measurements, and a clean, professional finish.
Our Ordering Process
From Enquiry to Completion
At Vitrum Solutions, we make the process of ordering and installing your new windows and doors seamless and stress-free. Here’s a step-by-step guide on what to expect:
1. Free Consultation & Quote
Contact us via phone, email, or our website to discuss your requirements. We’ll arrange a free site survey to take measurements and assess your needs. You’ll receive a detailed quote with options tailored to your preferences.
2. Design & Product Selection
Choose from our range of high-quality windows, doors, and glazing styles. We’ll guide you through frame materials, glass types, and finishes. Any custom design requests will be finalised before placing the order.
3. Order Confirmation & Manufacturing
Once you approve the quote and make an initial deposit, we’ll begin manufacturing. All our products are made to measure, ensuring a perfect fit.
4. Delivery & Installation
We’ll schedule an installation date that suits you. Our professional fitters will arrive on time and install your new windows or doors with precision. We ensure minimal disruption to your home and clean up after the job is done.
5. Final Inspection & Aftercare
We’ll walk you through the installation to ensure everything meets your expectations. You’ll receive a FENSA certificate and a 10 years Insurance Backed Guarantee certificate. Our team is always available for aftercare support if needed.
What our customers say
We had several windows replaced and we’re really happy with the finished look. From the initial survey and measurements to the final fitting, everything was smooth and well organised. The team arrived on time, worked neatly throughout the day, and left the house spotless once the installation was completed. The quality feels excellent and the results have genuinely improved the overall appearance of our home. Thank you Vitrum Solutions Ltd for the guidance and professional service. We’ll definitely be using them again for the remaining windows once our renovation works are finished.
Vitrum Solutions Ltd installed internal glass doors for my home office and I’m genuinely delighted with the result. The whole process was clear and professional—from product advice and design options to installation day. The installers were punctual, polite, and extremely tidy, and they helped me choose the right style to suit the space. The room feels noticeably brighter and more modern, and the doors look premium. Everything was finished to a high standard and the area was left clean after the work. Thank you Vitrum Solutions Ltd.
We had aluminium bifold doors installed and the end result is fantastic. The doors slide smoothly, the finish is high quality, and the space now feels much more open and bright. From the first visit to final fitting, communication was excellent and we always knew what to expect. The team arrived on schedule, worked efficiently, and took care to protect the area during the installation. They also cleaned up properly before leaving, which we really appreciated. Thank you Vitrum Solutions Ltd for a great job
Vitrum Solutions Ltd supplied and installed aluminium windows for our home and the upgrade has made a big difference. The rooms feel brighter, quieter, and more modern, and the frames look great from both inside and outside. The survey and measurements were done carefully, and the team explained the options clearly without any pressure. Installation day went smoothly, the fitters were professional and respectful, and everything was left neat and tidy afterwards. Thank you Vitrum Solutions Ltd for the excellent service.
Really happy with the service from Vitrum Solutions Ltd. They installed new uPVC windows and doors for us and the whole experience was smooth and professional. From the first survey visit to the final installation, communication was clear and everything was handled efficiently. The team were punctual, friendly, and kept the work area clean throughout. The quality of the installation is excellent and the property looks much better as a result. Thank you Vitrum Solutions Ltd.