FAQs2026-01-16T10:25:36+00:00

Frequently asked questions

Find clear answers to popular questions about upgrading your home with aluminium and uPVC windows and doors – from choosing sliding doors, bifolds, or windows to understanding lead times, fitting, aftercare, FENSA certification, and guarantees – supported by Vitrum Solutions Ltd across London and surrounding areas.

How do I book an appointment?2026-01-16T10:21:10+00:00

You can call, email, or use our contact form to request a survey. We’ll arrange a convenient time and confirm what details we need to provide an accurate quote.

Do you help with design and product selection?2026-01-16T10:06:14+00:00

Yes. We guide you through styles, colours, glazing, handles, and finishes to ensure the final result matches your home and requirements.

Can I choose double glazing or triple glazing?2026-01-16T09:58:24+00:00

Yes. We offer both. Double glazing suits many homes, while triple glazing can improve comfort and insulation in specific situations. We’ll recommend what makes sense for your property and budget.

Do you install internal fire-rated steel doors (FD30/FD60)?2026-01-16T09:58:04+00:00

Yes. We can supply and install FD30 and FD60 internal fire-rated steel doors depending on your building requirements. We’ll confirm the correct specification during consultation.

Do you install steel entrance doors?2026-01-16T09:57:37+00:00

Yes. We supply and install steel entrance doors, offering strong security, a premium finish, and a range of styles and glazing options.

Do you install aluminium sliding patio doors and bifold doors?2026-01-16T09:57:12+00:00

Yes. We supply and install aluminium sliding patio doors and aluminium bifold doors. We’ll advise on the best option based on your opening size, layout, and preferred look.

What types of windows do you install?2026-01-16T09:56:52+00:00

We supply and install uPVC windows (including REHAU), uPVC sliding sash windows (EcoSlide), aluminium windows, and double or triple glazed options depending on your requirements.

Do you offer an insurance-backed guarantee?2026-01-16T09:56:34+00:00

Yes. Our installations come with a 10-year insurance-backed guarantee for added peace of mind.

Are you FENSA registered?2026-01-16T09:56:19+00:00

Yes. We are FENSA registered installers, and we provide the relevant certification where applicable after installation.

Do you supply and install, or supply only?2026-01-16T09:56:07+00:00

We primarily provide supply and installation. Supply only can be available for trade customers depending on the project—contact us with your requirements.

Which areas do you cover?2026-01-16T09:55:14+00:00

We cover Uxbridge, Hillingdon, Cowley, Ickenham, Ruislip, Northwood, Pinner, Eastcote, Harrow, Denham, Chorleywood, Rickmansworth, Iver, Stoke Poges, Gerrards Cross, Beaconsfield, High Wycombe and surrounding areas.

Do you offer a free survey and quote?2026-01-16T09:48:35+00:00

Yes. We offer a free on-site survey and quotation so we can recommend the right products, take accurate measurements, and provide transparent pricing.

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